With this reliable web-based software support tool we can easily connect to a remote computer. All you need is an internet connection. We can directly control customer computers and the AquaScan counting system. Upgrades, system settings and diagnostics are among the things we can assist with.
Please contact us before attempting to start any remote support sessions.
To connect the Control Unit to AquaScan Win:
If it still does not work:
Go to (Insert new link)
Download and install the TeamViewer remote support session. Send us your ID and Password, and we will connect to your PC.
The input of average weight is used to set some factors to decide if a measurement is noise or fish. As a general rule the given weight should at least be within +/- 25% of the actual weight during calibration.